Events
Heads & Hearts Model for Reflective Practice Groups Accreditation Training for Individuals & Small Groups
Led by Arabella Kurtz & colleagues
2026 COHORT NOW FULL
2027 COHORT DATES CONFIRMED - Enquire Today!
Training Day 1: Thursday 10 June 2027
Training Day 2: Friday 11 June 2027
Mid-point Review (online): Wednesday 9 December 2027 (09:30-11:30)
Training Day 3: Thursday 8 June 2028
In-person days at Phoenix Arts Centre, Leicester
"I’ve really loved the training. I came away from both days feeling excited about putting it into practice. It’s been really inspiring."
Clinical Psychologist, December 2025
We are delighted to offer Heads & Hearts accreditation training to individuals and small groups who want to develop skills in facilitating reflective practice groups (RPGs), and to supervise others and take this work forwards at system level. This is a wonderful opportunity for colleagues from a range of NHS, social care and voluntary sector organisations from across the UK to come together to share learning.
The training is suitable for experienced practitioners in supervisory roles. Experience of facilitating RPGs is helpful but not a requirement, particularly if applicants are used to and enjoy working with groups.
The training takes one year. It will start with 2 days of training in-person in Leicester on June 10th and 11th 2027, and will end with an in-person day on June 8th 2027. There will be a mid-point online review on December 9th 2027. Those doing the training will be expected to have an RPG up-and-running or ready for set-up. They will facilitate a minimum of 6 groups across the training year and gather evaluation feedback with tools provided by the training team. They will participate in regular peer support groups and will be directly observed facilitating a group.
Accredited Heads & Hearts RPG facilitators will be welcome to join our community of reflective practice which will go live in autumn 2026, and will be eligible to join a register which will be publicly available on our website.
The cost of the training is £1,250 plus VAT per person. (For those receiving funding from health and social care organisations the VAT is reclaimable in full.)
The training will be delivered by clinical psychologists Dr Arabella Kurtz and Dr Natashia Harris. Arabella developed the evidence-based Heads & Hearts model with the aims of demystifying reflective practice, giving it structure and purpose, and embedding it in the culture of our human services. Natashia has facilitated Heads & Hearts RPGs for some years in staff support and social care. The model is fully described in Arabella’s book, ‘How to Run Reflective Practice Groups: A Guide for Healthcare Professionals’ (Routledge, 2020), an updated, second edition of which was published in June 2026.
If you would like to join us for the 2027 cohort, please email us to register your interest using the link below or by emailing enquiries@kurtz-consulting.com. We will be in touch with you to confirm the details and discuss the next steps.
And a bit more detail…
DAY 1
On Day One Arabella and Natashia will discuss the origins of reflective practice and present the Heads & Hearts Model in full. They will aim to create a safe and supportive learning environment so the group can discuss experiences, as members of RPGs, facilitators and supervisors of this work, as freely as possible. They will also share plenty of examples from their own practice. In the afternoon colleagues will run practice RPGs.
DAY 2
In the morning on Day Two Arabella and Natashia will present on the role of the facilitator and group dynamics – the how rather than the what. This will be an opportunity to talk about experiences in groups, which can be powerful in positive and negative ways, and how to negotiate these as a facilitator. In the afternoon colleagues will have the opportunity to put the model into practice a second time.
DAY 3
On Day Three there will be space to review the training and Arabella and Natashia will present the feedback data gathered from the groups, linking it to existing research, and on supervision of reflective practice group facilitators. In the afternoon colleagues will have the opportunity to put the model into practice a third time.
ACCREDITATION
A certificate of accreditation will be available on satisfactory completion of the following:
- attendance of 3 training days in full & the online mid-point review
- facilitation of a minimum of a run of 6 reflective practice groups
- evaluation of the run of 6 groups using tools provided on the training days & submission of data
- a minimum of 6 hours in a peer support group (set up on training days)
- observation of a group (directly or via Teams) with feedback provided by member of the training team